FAQ’s
How much is shipping?
Within the UK: £4.50
Europe: £15
Further afield: £30
All shipping is tracked and signed for. You will receive an email with the tracking reference when I have posted it. Please allow me 2-3 days to prepare your parcel. If you need something sooner, please email me and I will try my best! Please note that shipping to non-UK countries may be subject to duties and taxes, and these must be paid by the customer.
Do you ship to…?
Yes! I can ship to wherever you are. It may take a little longer to arrive.
Within the UK: Please allow 3 business days
Europe: Please allow 5 business days
Further afield: Please allow 10 business days
I use Royal Mail to ship with the UK and UPS to ship to Europe and further afield.
How long will shipping take to arrive?
I hope you love your art. If there are any issues at all, please email me and I will try my best to get it sorted for you. If the item is damaged or faulty, please email me within 2 weeks. After this time period we cannot take liability for damage.
What if there is a problem with my art?
I do not offer returns.
Do you offer returns?
I would love to hear your feedback, comments, testimonials, suggestions and see photos of your new art in your home! You can email me on info@aureliaartist.com or private message on instagram. Please share in the message if you are comfortable with having your first name visible so that I can share your feedback on social media.